MANAGED SERVICES

We offer a comprehensive suite of managed services here at Genesis Networks. Let us help you focus on your core business.

Why Team Genesis?

• SLA driven support
• 24 x 7 helpdesk support
• Certified and experienced engineers (CCNP, MCDBA, CISSP, CEH, CWSA, CISA, SCSA, MCSE, CCA, CCNA)
• Well-Stocked support inventory
• Tested and proven escalation procedure
• Detailed monthly reporting

We will give you peace of mind.

1. Gen-Net Maintenance Service

• 7 x 24 server and network maintenance services
• Covers hardware and services components
• Genius points support plans (SME scheme for pure support)

2. Managed Security Services

• Antivirus/Anti-spam scanning services
• Log achiever and remote storage
• Security service of IDS/IPS, Firewall, Content Filtering
• 7 x 24 security surveillance services of IDS/IPS & Firewall

3. Managed System and Application Services

• System - Operating System
• Application response and performance

4. Managed Network Services

• Network (LAN/WAN) infrastructure (Router and switches)