Outsourcing Services

Outsource your IT processes to team Genesis. Our services comprise the following:

Helpdesk Outsource

  • Total helpdesk outsource
  • Dedicated helpdesk number
  • Monthly call report
  • Remote control support

Traditional Outsource

  • Warm body placement
  • Desktop support
  • System administrator
  • Database administrator

SLA Driven Outsourcing

  • Infrastructure Support Team
  • ITSM according to ITIL methodology (SLA, Capacity, Availability, Configuration)
  • Monthly SLA report and review

Interested In Our Managed Services?

We’re happy to discuss your unique needs and requirements.